Could be such a good surgery but I'm not entirely certain the doctors really understand the full remit of patient care. They are impatient and make you feel like you're getting in the way. They have ten mins for an appointment and you really feel the clock ticking. There is no effort to put you at ease which I would have thought would be important to them in a healthcare situation. No wonder so many people register at Chipping Norton or try for Witney. The saving grace here is the receptionists are lovely.
I often need medical oppointments along with my family and they reject my parents every time and I have the worst timed appointments ever. They have a slow computer system which takes two minutes to sign you in and it says 'zero minute' delay and you wait for thirty minutes or more. The reception does little to nothing for you. The worst part is that it is only open on Monday to Thursday 08:00 to 18:00 and all the appointments are gone by 07:50 when the phone isn't open until 08:00. Fridays to Sundays are emergencies only making it crammed on the days they operate normally and this makes getting appointments even harder. Doctors are normally off on operating days which means one doctor has to see three doctors worth in one day everyday everyweek. My dad is considering moving to Chipping Norton Doctor's since they're open longer for more often and they have a big pharmacy open for ages everyday. If it wasn't so inconvenient for me and my mother we would transfer in a heart beet. Do not expect top notch service here. Maybe with some tweeks this would be one of the best in the UK.
worst medical centre i have been to so far .
Highly efficient & friendly service, probably one of the best in West Oxfordshire
Rarely trouble the NHS and thank God given rudeness of reception through to Doctor today! Called ahead to say running max ten minutes late for a 5.50pm appointment as driving 200 miles across country. No thanks for letting us know just a tone that suggested tough we may not be here! Arrived and quizzed receptionist where loos were and effectively said no time! Into Doc and no better, muttering and moaning about being more than few minutes late. Appalling. Still, apparently my blood pressure fine, amazed.
The Charlbury Medical Centre is a UK Doctor based in Chipping Norton, South East England. The Charlbury Medical Centre is located at Enstone Rd, Charlbury, Chipping Norton OX7 3PQ, UK.
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